Our website address is: https://excel-bd.com
Privacy Policy
Last Updated: September 27, 2025
Excel Telecom & Electronics Ltd. (“company”, “we”, “our”, or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our websites, use our services, or interact with us.
By using our platforms, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We may collect the following types of information when you interact with us:
Personal Information You Provide
- Name, phone number, email address, billing and delivery address
- Account login details (if you create an account)
- Payment details (processed securely through third-party providers, not stored by us)
- Purchase history and customer service interactions
Automatically Collected Information
- Device and browser type, IP address, operating system
- Pages you visit on our website, time spent, and browsing patterns
- Cookies and similar technologies to improve your shopping experience
- How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about orders, promotions, and support
- Improve our websites, apps, and customer experience
- Prevent fraud and ensure platform security
- Comply with legal and regulatory requirements
- Sharing of Information
We do not sell your personal information. However, we may share your information with:
- Service providers (payment gateways, logistics partners, IT support) who help us deliver our services
- Legal authorities when required to comply with applicable laws
- Business transfers (e.g., merger or acquisition), with appropriate safeguards
All third parties are required to protect your data and use it only for the purposes agreed.
- Cookies and Tracking
We use cookies and similar tools to:
- Keep you signed in to your account
- Remember your preferences
- Analyze website performance and improve our services
You can disable cookies in your browser settings, but some features of our sites may not work properly.
- Data Security
We use commercially reasonable measures (such as SSL encryption, secure servers, and malware scanning) to protect your personal data. However, no online transmission or storage system is 100% secure.
- Your Rights
You have the right to:
- Access and review your personal information
- Update or correct your details
- Request deletion of your account and associated data (unless required by law to retain)
- Opt out of marketing communications at any time
- Contact Us
For any information, please contact us :
Email : excel.querries@gmail.com
Phone : +880 1707101188
Address : Shop-10 (4th Floor), Rajuk Commercial Complex, Azampur, Uttara, Dhaka, Bangladesh